Privacy Policy

PRIVACY POLICY
This Privacy Policy describes how coldteeth.com, referred to as the Site or we, collects, uses, and discloses personal information when you visit or make a purchase from the Site.

Contact
If you have questions, want more information about our privacy practices, or wish to make a complaint, please contact us through the Contact Us page on this website.

Collecting Personal Information
When you visit the Site, we collect information about your device, your interaction with the Site, and information necessary to process orders. Additional information may be collected if you contact us for customer support.
Personal information means information that identifies an individual.

Device Information
Purpose of collection
To load the Site accurately and to analyze Site usage in order to improve performance.
Source of collection
Collected automatically through cookies, log files, tags, pixels, or similar technologies.
Disclosure for business purposes
Shared with Shopify.
Personal information collected
Browser type, IP address, time zone, cookie data, pages viewed, search terms, and interaction with the Site.

Order Information
Purpose of collection
To process payments, fulfill orders, arrange shipping, provide confirmations, communicate with customers, prevent fraud, and comply with legal obligations.
Source of collection
Collected directly from you.
Disclosure for business purposes
Shared with Shopify and payment processors.
Personal information collected
Name, billing address, shipping address, payment information, email address, and phone number.

Customer Support Information
Purpose of collection
To respond to inquiries and provide customer support.
Source of collection
Collected directly from you.
Disclosure for business purposes
Shared only when necessary to assist with support.
Personal information collected
Information you choose to provide when contacting us.

Sharing Personal Information
We share personal information with service providers to operate the Site and fulfill orders.
We use Shopify to power our online store. Shopify processes personal information in accordance with its own privacy policy.
We may also share personal information to comply with legal requirements, respond to lawful requests, or protect our rights.

Using Personal Information
Personal information is used to operate the Site, process transactions, fulfill contracts, provide customer support, and communicate relevant information about products and services.

Lawful Basis for Processing
If you are located in the European Economic Area, personal information is processed under the following lawful bases:
•    Consent
•    Performance of a contract
•    Compliance with legal obligations
•    Legitimate business interests that do not override your rights

Retention
We retain personal information for record keeping unless and until deletion is requested, subject to legal requirements.

Automated Decision Making
We do not engage in automated decision making that produces legal or significant effects.
Limited automated systems may be used by Shopify for fraud prevention.

Selling Personal Information
We do not sell personal information in exchange for money. Personal information may be shared with service providers and advertising partners as described in this policy.

Your Rights
GDPR
If you are located in the European Economic Area, you have the right to access, correct, update, transfer, or delete your personal information.
Personal information may be processed outside of Europe, including in the United States and Canada, in accordance with applicable safeguards.

CCPA
If you are a California resident, you have the right to request access, correction, portability, or deletion of personal information.
Requests may be submitted through the Contact Us page.

Cookies
Cookies are small data files stored on your device. We use cookies to support functionality, performance, analytics, and advertising.
You can manage cookies through your browser settings. Blocking cookies may affect Site functionality.
More information about cookies can be found at www.allaboutcookies.org.

Do Not Track
There is no consistent industry standard for responding to Do Not Track signals. We do not alter data practices in response to such signals.

Changes
This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes.

Complaints
To make a complaint or exercise privacy rights, please contact us through the Contact Us page.